Typically, people who are complaining don’t want a solution; they just want you to join in the indignity of the whole thing. You can almost hear brains clink when six people get together and start saying, ‘Isn’t it terrible?’ This will damage your brain even if you’re just passively listening. And if you try to change their behavior, you’ll become the target of the complaint.
— Trevor Blake, author of Three Simple Steps: A Map to Success in Business and Life, on how complainers damage your brain and what to do to protect yourself (via explore-blog)